Direct relationship
We negotiate, specify and control production with the factory. The client deals with no overseas suppliers and no impossible minimums.
About
We import what the shelf needs
ZUCA retail represents and imports shelf management systems, point-of-sale technology and operating consumables for retail chains in Latin America. We work directly with the factories.
About
Tooling development
If your shelf needs a size that doesn't exist, we develop the tooling and produce your reference.
We attend the German retail fair
We walk the German retail trade fair every edition to assess suppliers and see what is coming to market.
Support with SLA
Preventive and corrective maintenance on a 24-to-48-hour service level agreement for the systems that need it.
What we actually do
The client tells us what they need to solve. We define the specification, negotiate with the factory, handle import, customs and logistics, and deliver the parts at destination. If the reference doesn't exist in the dimension needed, the tooling is developed and produced. After delivery, we provide technical support on the systems that require it.
What we don't do
We don't manufacture; we represent. In-store installation is normally done by the client, by their own choice, though we can handle it if they prefer.
Why we go to the German fair
Every edition we walk the German retail trade fair to assess suppliers, compare quality and see what is entering the market before it reaches the region.